Returns & Exchanges
At Healer Labs London, we want you to be completely satisfied with your purchase. If your fashion pieces aren't a perfect fit, you can return or exchange them within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging with all Healer Labs tags attached and include the provided packing slip.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized collection point or courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing